1. Reduce the return cost of consumers, improve the return experience, reduce the buyer's decision-making cost when placing an order, and improve conversion;
2. Reduce various problems arising from self-delivery by consumers, thereby improving the efficiency of merchants in handling after-sales.
(Send by buyer: It is easy to forget to upload the return order number, or fill in the wrong return order number, so that the sender cannot be found after receiving the returned package, and the merchant cannot see the return progress in the background, etc.)