Versand
Free Standard Shipping
Standard shipping is included for all eligible destinations we currently serve.
Fast Delivery
Standard delivery takes approximately 7–10 business days, with expedited options available.
Duties Included for Most Destinations
Import duties are included for most countries and regions we currently serve.
Shipping Policy
We provide free standard shipping to all eligible destinations we currently serve. Import duties are also included for most destinations. For certain countries or regions, local import duties, taxes, or customs fees may need to be paid by the recipient.
How long does delivery take?
Total delivery time includes order processing and shipping time. Delivery estimates exclude weekends, public holidays, customs delays, and other unforeseen circumstances.
What countries do you ship to?
Orders are shipped directly from our Hong Kong warehouse to eligible destinations worldwide.
Standard shipping is free for all eligible destinations. For most countries and regions, applicable import duties are also included, so customers normally do not need to pay additional import charges upon delivery.
For certain destinations, including Sweden and Norway, customers may be responsible for import duties, taxes, or customs fees charged by local authorities.
If duties are not included for your destination, we may contact you before shipment when necessary.
Alaska, Hawaii, Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and U.S. Armed Forces addresses are currently excluded from our standard shipping service.
How will my order be shipped?
We work with trusted logistics partners including UPS, DHL, and USPS. The most suitable carrier will be selected based on your shipping address, destination, and package requirements.
Most orders are shipped using a duties-included service where available. For destinations where duties-included shipping is unavailable, the recipient may be required to pay local import duties, taxes, or customs fees.
If I order multiple items, will they arrive together?
We will make every effort to ship your items together. Depending on product availability, warehouse allocation, and shipping requirements, your order may be divided into multiple packages.
Tracking information will be provided for each shipment.
Can I change the delivery address after shipment?
Once your order has been dispatched, we cannot guarantee that the delivery address can be changed.
Please contact our customer service team as soon as possible if you need assistance with your shipping address.
I received the wrong product. What should I do?
If you receive an incorrect item, please contact our customer service team with your order number and photos of the product received. We will assist you with the next steps.
